Legal
Privacy Policy
Last Updated: June 2026
1. Overview
Kap10's Kustoms respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, create an account, purchase a product, download a digital item, request custom work, or contact us.
2. Information We Collect
We may collect information such as:
- Your name or display name.
- Your email address.
- Your account login information.
- Your order history and purchase records.
- Your download history and download counts.
- Messages, files, images, or project details you send for custom work.
- Basic technical information such as browser type, device type, and website activity.
3. Payments
Payments are processed securely through Stripe. Kap10's Kustoms does not store your full credit card number, debit card number, bank account information, or complete payment credentials. Stripe may collect and process payment information according to its own privacy and security policies.
4. How We Use Information
We use collected information to:
- Process purchases and deliver digital downloads.
- Maintain customer accounts and purchase history.
- Provide access to purchased products.
- Respond to support requests and custom work inquiries.
- Improve the website, products, and customer experience.
- Prevent fraud, abuse, unauthorized downloads, and chargeback misuse.
- Comply with legal, tax, accounting, and payment processing requirements.
5. Digital Downloads and Account Records
When you purchase a digital product, we may store records showing which product was purchased, the email used at checkout, download access, download count, expiration date, and related order details. This allows us to provide download access, verify ownership, and assist with support.
6. Custom Work Information
If you request custom work, you may send project descriptions, reference images, design ideas, measurements, files, or other details. We use this information only to evaluate, quote, design, produce, or communicate about your project.
7. Cookies and Local Storage
Our website may use cookies, browser storage, or similar technologies to keep you logged in, remember account status, support checkout, improve website functionality, and protect the site from misuse. Third-party services such as Stripe or Cloudflare may also use cookies or similar technologies for security and payment processing.
8. Third-Party Services
We may use trusted third-party services including, but not limited to:
- Stripe for payment processing.
- Cloudflare for hosting, storage, database, security, and performance.
- Email providers for login, order, support, or contact messages.
These providers may process information as needed to provide their services. We do not sell your personal information.
9. Information Sharing
We do not sell, rent, or trade customer information. Information may be shared only when needed to operate the website, process payments, deliver products, comply with the law, prevent fraud, respond to disputes, or protect Kap10's Kustoms, its customers, or its services.
10. Data Security
We use reasonable technical and operational safeguards to protect customer information. No website, server, database, or internet transmission can be guaranteed 100% secure, but we take reasonable steps to reduce risk and protect account, order, and download information.
11. Data Retention
We may retain account, order, payment reference, download, and support records for as long as reasonably necessary to provide services, verify purchases, resolve disputes, prevent fraud, comply with legal obligations, and maintain business records.
12. Children's Privacy
Kap10's Kustoms is not intended for children under 13. We do not knowingly collect personal information from children under 13.
13. Your Choices
You may contact us to request help with your account, correct information, ask questions about your data, or request account-related assistance. Some records may need to be retained for legal, fraud prevention, accounting, or transaction history purposes.
14. Policy Updates
We may update this Privacy Policy as Kap10's Kustoms grows or as website features, products, services, or legal requirements change. The updated date on this page will reflect the latest revision.
15. Contact
Questions about this Privacy Policy can be sent to: support@kap10skustoms.com